the end of 1989 the Ministry of the Civil aviation of the USSR and
airline "Deutsche Lufthansa" signed the memorandum of
joint venture creation. December 21, 1990 our company received the
certificate from the Ministry of external economic ties of the USSR
about the registration of joint venture "Airport Moskau".
This year the enterprise marks the decade in the status of the joint
the assignment and support of the founders and partners of the
airline "Aeroftot - Russian international airlines " and
German company "Globe Ground" - enterprise has constructed
the modern cargo terminal for a turn-over of the consignment up to
22 thousand tones per year. Our company has built workshops for
service of ramp equipment of western production, building of the
central office, has conducted the first reconstruction of
International sector in the terminal "Sheremetyevo -1".
enterprise began its activity with the handling of one "Aeroftot"
flight per week from Singapore in 1992, and in 1999 we can make
handling of one thousand and five hundreds flights per month. We
make handling for the leading airlines of the world, such as: "Aeroftot",
"Lufthansa", "British Airways", "Lufthansa
Cargo", SAS and also "Latavia", "Croatia Airways",
"Adria Airlines", "Estonian Air", "Egypt
Air" charter and special flights.
We, 390 employees of JSC "Airport Moskau" from Russia and
Germany, are proud of the results we achieved over the past years.
want to take an advantage of our anniversary as an occasion for our
customers, passengers, and all interested persons, to acquaint them,
with activity of the enterprise, spectrum of services, which we can
represent today, and our plans for the future.
Unloading and loading of
cargo, including large-sized heavy consignment,
Carriage of the passengers and crews.
of the aircraft is the main production
operation. Even for want of significant loading (about 100
experts can carry out this operation at the aircraft in an hour,
due to this the general time from landing up to departure of an
aircraft makes no more than two hours. We have the unique
"Load-Master" experts in the enterprise and it allows the airline
"Lufthansa Cargo" to execute flights by the reduced crew.
The experts training is carried out according to the International
standards and with allowance for of specific requests of each
attended airlines. It allows to ensure the qualified service of
all types, of, aircraft both Russian, and western production.
Cargo customs center with an area of 8800
sq.m and a capacity of
22000 tons of cargo per a year.
Computerized warehouse management and stock control.
Safe for the valuable consignments.
Refrigerators.Handling of transfer cargo.Packing, marks of the
In 1992 the German company
"Ruterbau" completed the construction of cargo center
"Airport Moskau". On 8800 sq. m the high racks for
warehousing of the consignments, safe for valuable and refrigerating
chambers for the perishable consignments. There is a section for
dangerous cargo storage outside warehouse.
The diplomatic consignment and mail are made out
separately. We have
a special zone, which was agreed with a customs for handling of
domestic flights. The packing and marks of the consignments are
introduced for convenience of the customers. The warehouse possesses
the unique equipment for special carriages handling. For example:
once we sent Russian circus to America. Weight of each elephant
exceeded 4 tons, and their dimensions have required creation of
special containers for safe carriage of animals.
way, containers were modified by "Airport
First the warehouse was formed only for import
cargo, however, time request, development of "Aeroflot",
"British Airways", "Lufthansa" carriages, have
forced the enterprise "Airport Moskau" to invest for
creation of export cargo zones.
Today export makes already 45 per cents from
the general turnover. Volume of transit carriages is increased.
procedure and delivery of the cargo
Sale and booking of cargo
Delivery of the consignment to Moscow and Moscow region Handling of
Booking and sales of
international and domestic air carriages. The employees of this
service carry out booking both sales of international cargo and
domestic carriages of the following airlines: "Aeroflot",
"Lufthansa", "British Airways", "SAS",
"Lithuanian Airlines", "ELK Airways", "Air
Baltic", "Adria Airlines", "Croatia Airways",
"Air Malta", "Olympic Airways", broker functions,
delivery of the consignment to Moscow and Moscow region and express
carriages. The service has the agreements on realization of customs
operations and cargo delivery with over one hundred constant
Booking and sales of
airtickets to flights of Baltic air and Aeroflot. "Airport
Moskau" has a cash department in the terminal Sheremetyevo-1 on
sale of the air tickets to flights of Baltic airlines and to flights
of "Aeroflot" to all directions and also such airlines, as
"Pulkovo", "Domodedovo", "Dalavia","Sibere".
In spite of reduction of passenger flights
handling, the enterprise saves the qualified experts in passenger
handling. They have highest professional training on a specialty,
everyone has high education, including language education, they
constantly increase the qualification at the Moscow centers and
abroad, for example, in Denmark.
Now our company makes handling of Egyptian and
Estonian airlines, and also charter flights.
We did not have any complaint from the
passengers during 10 years, because our company has a slogan: the
passenger's smile is best gratitude!
Considering wide experience of the employees
in passenger handling, their skill to solve any problem very fast
and qualitatively, connected to the cancellation or delay of a
flight, the Estonian airline has given its representation functions
to our passenger service.
the decision of operative production questions in the enterprise
round the clock, "Airport Moskau" forms centre of
production management. It is brain of the enterprise, where the
experts of a hjghest level work, capabl to decide all your
The year 2000 is anniversary for the
enterprise "Airport Moskau". This year handling volume
will make 20 thousand
tons per year And it is not a limit for us.
The successful negotiations with a number of
new airlines wishing to make "Airport Moskau" by the
agent on ground handling in Sheremetyevo, install reliance that
the services of the enterprise will be called for the future.
at Airport Moskau
MOSKAU as a joint venture of two internationally well known
and recognized airlines - Aeroflot Russian Airlines and Lufthansa
German Airlines through its subsidiary Globe Ground GmbH - has
always put a strong focus on quality. It was the aim of both
partners in the joint venture, who as members of IATA and ICAO are
committed to international standards, to implement and maintain a
high level of quality in all kinds of handling services.
To secure top quality services you need
service orientated and highly motivated staff and an efficient
quality management system.
Our aim: Top
Our tools: Quality Management System
Our promise: Top Quality
AIRPORT MOSKAU is proud to be the first and so far only
handling company in the Russian Federation which has been
certified according the international quality standard ISO 9002.
Furthermore we have been certified by IATA
to use the official IATA AHS 1000 Program for Benchmarking Service
Delivery Standards, which we already have agreed with our airline
and booking of cargo carriages
JSC "Airport Moskau"
is the base agent on handling of cargo carriages of such airlines as
Aeroflot, Lufthansa, British Airways, Adria Air etc., and also our
company sells cargo carriages on Russia, CIS and the whole world.